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IPWFI Ltd has been trading since 1991, offering both insurance backed guarantees and deposit indemnity protection to the home improvement industry on a wide range of products ranging from, windows, doors, conservatories in either, UPVc, Aluminium or Hardwood as well as soffits and fascias. With a membership in excess of 2000 double glazing companies comprising of small local companies to some of the largest in the UK we have gained an excellent reputation and are well recognised as well as respected throughout our industry sector.

As an Appointed Representative of HomePro Limited, which is authorised and regulated by the Financial Services Authority, and through our partnerships with other organisations, we are able to provide a wide range of benefits for our members, some of which are shown below:


All companies applying to become a member of IPWFI are put through a vetting procedure which includes obtaining references from suppliers and past customers as well as the financial stability of the company and its owners/directors.

Financial Services Authority

IPWFI is an Appointed Representative of HomePro Limited, which is authorised and regulated by the FSA.

As an Appointed Representative, we are allowed to deal in the administration of general insurance matters. This means that we provide the insurance to the customer direct, thereby ensuring that the member company do not have to worry about the rules governing insurance backed guarantees and deposit indemnity cover.

Deposit  Indemnity Protection

This indemnity protection, which is underwritten by Guarantee Protection Insurance Limited or Red Sands Insurance Company (Europe) Limited, provides cover for up to 25% of the contract value and lasts for 90 days from the date the deposit is paid.

Should the member company cease to trade through liquidation, bankruptcy or death of the principals prior to any work commencing, the customer will be able to make a claim.

Insurance Backed Guarantee

The guarantee, which again is underwritten by Guarantee Protection Insurance Limited or Red Sands Insurance Company (Europe) Limited, mirrors that of the member company’s own guarantee, subject to the terms of the Insurance Policy, and provides cover for up to 10 years for the full contract value of the installation for repairs or replacements in the event of the member company ceasing to trade through liquidation, bankruptcy, or death of the principals.

Why Does the the customer need a Guarantee ?

The installing company has to provide its own guarantee and providing it remains in business the consumer will never have to resort to the insurance backed guarantee for remedial work. However, there are an alarming number of consumers who have had problems only to find that the original installing company has ceased to trade and have had to find the costs of having the problem rectified themselves.

Choosing a company that are members of our organisation and having an insurance backed guarantee will ensure that you have peace of mind should anything go wrong and the member company has ceased to trade, as any problems will be rectified with the minimum amount of fuss.

Insurance Certificate

Upon the successful completion of an installation or home improvement, simply return the Customer Return Slip from the bottom of the Customer Return Form and, providing that the contractor is still trading at that time, we will forward a certificate of insurance to you without delay.


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